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TERMS AND CONDITIONS

Remedy Psychiatric Services, A Nursing Corporation

Website: www.remedyps.com

Effective Date: October 9, 2026
Last Updated: October 9, 2026
Applicable States: California and Oregon

ACCEPTANCE OF TERMS

Welcome to Remedy Psychiatric Services, A Nursing Corporation ("Remedy Psychiatric Services," "RemedyPS," "the Practice," "we," "our," or "us").

By accessing or using www.remedyps.com, you agree to these Terms and Conditions. If you do not agree with these terms, please discontinue use of the website.

These Terms and Conditions govern use of the website. Patients receiving healthcare services from RemedyPS are subject to additional agreements, consent forms, financial policies, privacy notices, and practice policies provided during registration and intake.

Acceptance of these website Terms and Conditions alone does not establish a provider-patient relationship or constitute informed consent for medical or psychiatric treatment.

Nothing in these Terms and Conditions is intended to waive any right or protection that cannot legally be waived under applicable federal, California, or Oregon law.

OUR SERVICES

RemedyPS provides psychiatric and behavioral healthcare services to eligible patients in California and Oregon.

Services may include psychiatric evaluations, diagnostic assessments, psychiatric medication management, psychotherapy, behavioral health counseling and education, treatment planning, telehealth appointments, coordination of care, referrals, and related services.

All services are subject to provider availability, clinical appropriateness, professional licensing requirements, and applicable law.

RemedyPS reserves the right to determine whether the Practice can appropriately meet a prospective patient's healthcare needs.

Availability of a particular clinician, service, medication, treatment modality, appointment, or prescription is not guaranteed.

MEDICAL DISCLAIMER

Information provided on this website is for general informational and educational purposes only.

Website content does not constitute individualized medical or psychiatric advice, diagnosis, or treatment and is not a substitute for consultation with a qualified healthcare professional.

Treatment recommendations are individualized and require an appropriate clinical assessment.

No particular diagnosis, prescription, medication, treatment, or outcome is guaranteed.

Do not disregard professional medical advice or delay seeking appropriate medical care because of information appearing on this website.

PROVIDER-PATIENT RELATIONSHIP

Visiting this website, submitting an inquiry, requesting an appointment, completing an online form, or communicating with our office does not automatically establish a provider-patient relationship.

A provider-patient relationship is established through the Practice's patient acceptance and clinical care processes.

Submitting an appointment request does not guarantee appointment availability or acceptance as a patient.

Once a provider-patient relationship has been established, the relationship is governed by applicable patient agreements, professional standards, and federal and state law.

TELEHEALTH SERVICES

RemedyPS may provide telehealth services when clinically appropriate and legally permitted.

Patients must be physically located in a jurisdiction where their treating clinician is licensed or otherwise authorized to provide care.

Patients may be required to verify their identity, physical location, contact information, and other information necessary for safe treatment.

Telehealth may involve technological, privacy, security, and clinical limitations.

A clinician may determine that telehealth is not appropriate for a particular condition or encounter and may recommend an in-person evaluation, emergency assessment, or higher level of care.

Additional information regarding telehealth consent, risks, benefits, and patient responsibilities is provided through applicable patient intake and consent documents.

PATIENT AGREEMENTS AND PRACTICE POLICIES

Patients who establish care with RemedyPS receive separate intake documents containing comprehensive patient policies, financial terms, and consent agreements.

These documents may address:

• Consent to psychiatric treatment and telehealth services
• Medication management and prescription refills
• Controlled-substance prescribing policies
• Appointment cancellations, rescheduling, and missed appointments
• Insurance, billing, and financial responsibilities
• Private-pay rates and administrative fees
• Electronic communications
• Patient responsibilities
• Confidentiality and privacy
• Medical records
• Treatment termination and continuity of care
• Other policies applicable to the patient's treatment

Patients are responsible for reviewing and acknowledging applicable agreements and policies.

Patient-specific agreements govern the corresponding healthcare services, subject to applicable law.

If these website Terms and Conditions conflict with an applicable patient agreement, the applicable patient agreement will govern the clinical or financial relationship to the extent legally permissible.

APPOINTMENTS, FEES, AND PAYMENTS

Appointments are subject to availability and confirmation.

Applicable fees, insurance participation, payment requirements, cancellation policies, missed-appointment policies, and other financial responsibilities are disclosed through the Practice's scheduling process, financial policies, and patient intake documentation.

Verification of insurance benefits does not guarantee coverage or reimbursement by an insurance carrier.

Patients are responsible only for amounts that may lawfully be collected under applicable insurance contracts, patient agreements, and federal and state law.

Applicable Good Faith Estimate rights will be honored as required by law.

PRESCRIPTIONS AND MEDICATION MANAGEMENT

Medication and prescribing decisions are based on individualized clinical assessment, professional judgment, patient safety, and applicable prescribing requirements.

RemedyPS does not guarantee that any particular medication will be prescribed or continued, including controlled substances.

Prescription refills may require a follow-up appointment, updated clinical assessment, laboratory testing, or other information determined clinically necessary.

Patients should take medications only as prescribed and should not independently increase, decrease, discontinue, combine, or otherwise modify prescribed medications without appropriate medical guidance.

Patients experiencing a serious or urgent medication reaction should seek appropriate medical evaluation rather than relying solely on routine electronic communications with the Practice.

PRIVACY AND CONFIDENTIALITY

RemedyPS respects the privacy and confidentiality of patients and website visitors.

Personal information and protected health information are handled in accordance with applicable federal and state privacy requirements.

The Practice's Privacy Policy addresses applicable website privacy and information practices.

The Practice's Notice of Privacy 

Practices separately describes how protected health information may be used and disclosed and explains applicable patient privacy rights.

These Terms and Conditions do not replace the Privacy Policy or Notice of Privacy Practices.

ELECTRONIC COMMUNICATIONS

RemedyPS may communicate with patients through telephone, voicemail, email, text messaging, secure messaging, patient portals, appointment reminder systems, or other appropriate communication methods.

Electronic communications may involve privacy and security risks, including unauthorized access, transmission errors, or access by another person using the patient's device or account.

Patients should use designated secure communication methods when transmitting sensitive health information whenever available.

Email, text messages, portal messages, website forms, and routine voicemail are not continuously monitored and should not be used for emergencies.

Optional communications requiring separate consent will be handled in accordance with applicable law.

MEDICAL AND PSYCHIATRIC EMERGENCIES

RemedyPS does not provide emergency medical or psychiatric services through this website.

Do not use website forms, email, text messages, patient portal messages, or routine voicemail to request emergency assistance.

If you are experiencing a medical or psychiatric emergency, are in immediate danger, or believe you may harm yourself or another person, call 911 or go to the nearest emergency department.

For suicide-related or emotional crisis support in the United States, call or text 988.

WEBSITE USE AND INTELLECTUAL PROPERTY

Users agree to use this website lawfully and responsibly.

Unauthorized access, fraudulent submissions, impersonation, interference with website functionality, introduction of malicious software, and other unlawful or unauthorized activities are prohibited.

Unless otherwise indicated, website content, branding, graphics, written materials, and other original materials are owned by RemedyPS or used with appropriate authorization.

Website materials may be viewed for lawful personal and informational purposes.

Unauthorized commercial reproduction, modification, distribution, or exploitation of protected materials is prohibited.

THIRD-PARTY WEBSITES AND SERVICES

The RemedyPS website may contain links to or integrate with third-party websites and services, including scheduling platforms, telehealth systems, patient portals, payment processors, insurance-related services, and other external resources.

Third-party services may operate under their own terms of use and privacy policies.

RemedyPS does not control independently operated third-party websites or services and is not responsible for their content, availability, or practices except to the extent responsibility is imposed by applicable law.

WEBSITE AVAILABILITY AND ACCURACY

RemedyPS makes reasonable efforts to maintain accurate website information and reliable website functionality.

However, website information, provider availability, insurance participation, services, fees, policies, and other information may change.

RemedyPS does not guarantee uninterrupted website availability or that every item of website information will remain current at all times.

Patients and prospective patients should contact the Practice when confirmation of current services, availability, insurance participation, or other information is necessary.

LIMITATION OF WEBSITE LIABILITY

To the fullest extent permitted by applicable law, RemedyPS is not responsible for losses arising solely from unauthorized or improper website use, temporary website interruptions, or independently operated third-party websites or services.

Nothing in these Terms and Conditions limits or excludes liability for professional negligence, unlawful conduct, privacy violations, or other responsibilities that cannot legally be waived or limited.

Nothing in these Terms and Conditions waives a patient's rights or remedies regarding healthcare services.

PATIENT RIGHTS AND APPLICABLE LAW

RemedyPS provides healthcare services in accordance with applicable federal law and the laws and professional requirements applicable to patients receiving care in California and Oregon.

Patients retain all rights and protections established by applicable healthcare, privacy, consumer protection, and professional licensing requirements.

Nothing in these Terms and Conditions is intended to waive or restrict any patient right, statutory protection, jurisdiction, or legal remedy that cannot lawfully be waived or restricted.

CHANGES TO THESE TERMS AND CONDITIONS

RemedyPS may update these Terms and Conditions periodically to reflect changes in Practice operations, services, technology, policies, or legal requirements.

Updated Terms and Conditions will be posted on the website with a revised effective or last-updated date.

Material changes will be communicated when required by applicable law.

Continued use of the website following an update constitutes acceptance of the revised website Terms and Conditions to the extent permitted by law.

SEVERABILITY

If any provision of these Terms and Conditions is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

CONTACT INFORMATION

Remedy Psychiatric Services, A Nursing Corporation

Website: www.remedyps.com
Email: info@remedyps.com
Telephone: (510) 936-6525

For questions regarding these Terms and Conditions, appointment scheduling, or RemedyPS services, please contact our office.

For medical or psychiatric emergencies, call 911 or go to the nearest emergency department.

For suicide-related or emotional crisis support, call or text 988.

Effective Date: October 9, 2026
Last Updated: October 9, 2026

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